DI Product
Conviva Operational Data Platform
Description
The Conviva Operational Data Platform is a stateful, cloud-native analytics platform designed for real-time measurement, monitoring, and optimization of digital customer experiences at scale. Using comprehensive client telemetry and advanced AI, it provides instant root-cause analysis and proactive incident response across streaming video, mobile, and web applications. With sub-second analytics, the platform ingests trillions of daily events to unify experience, engagement, and system performance data—enabling engineering, product, and operations teams to resolve issues, increase conversions, and drive growth by surfacing actionable optimization opportunities and business outcome connections in real time.
Product Strategy
Conviva aims to be the definitive intelligence layer for digital businesses, with a focus on experience-centric operations, automation, and actionable analytics delivered at industry-leading scale. Its differentiators include full-census, client-side data collection, AI-driven insight generation, ultra-low-latency event processing, and a unique Time-State Analytics model. Conviva targets organizations that require unified visibility into experience and business metrics and seek to master operational agility, user satisfaction, and digital revenue. Continuous investment in automation and deep integration with customer workflows position Conviva to address the next generation of streaming analytics, product monitoring, and decision intelligence challenges.
Technology Type
Descriptive Analytics
Streaming Analytics
Industry Focus
Media & Entertainment
Retail
Technology
Vendor Info
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